Riu Palace Riviera Maya, Playa del Carmen - Reviews, Rooms Options & Prices 2026

75 photos

Riu Palace Riviera Maya Playa del Carmen Exterior photo The photo is an aerial view of a grand, white colonial-style hotel complex situated right on a beautiful, turquoise beach. The hotel is sprawling, composed of multiple interconnected wings, all painted in crisp white with blue accents on the roofs an

Riu Palace Riviera Maya Playa del Carmen Exterior photo This is a bright and airy photo of a beautiful beachfront wedding setup. The focal point is a square, elevated wooden gazebo draped with flowing white fabric. The gazebo has a simple, elegant design with dark wooden posts and a white canopy. White fa

Riu Palace Riviera Maya Playa del Carmen Exterior photo The photo captures a grand, white building complex situated along a beautiful coastline. It appears to be a large resort or hotel, with multiple wings and a central dome. The architecture is elegant, featuring numerous windows and decorative details.

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Key details

About the Resort

Av Xaman-Ha Mza 9 Y 10 Lote 1 Fase Ii, Playacar, Playa del Carmen, Mexico

Close to Xel-Ha Park

Perfect

9.0

/10

Loved by Riu Palace Riviera Maya guests

Excellent room service
Clean hotel
Attentive staff
Delicious meals

"The food and drink is excellent and everything is safe to eat because Riu has filtered water and high standards for safety."

William from United States

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"A nice hotel with a private beach and various large swimming pools restaurants and bars."

Filippo from Switzerland

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"Loved that this was located just outside of the main town."

Nicole from Australia

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Location

Riu Palace Riviera Maya sits on the shores of the Caribbean Sea, just a short distance from the vibrant downtown Playa del Carmen. The hotel is surrounded by lush gardens that offer easy access to pristine beaches. Guests can explore nearby attractions like Xcaret Park and Tulum, both under 30 minutes away.

Dining

This resort offers five on-site dining options, including Asian, Italian, and Mexican cuisines. The main restaurant serves breakfast, lunch, and dinner in buffet style, ensuring a diverse menu for guests. Additionally, themed restaurants rotate weekly, providing fresh experiences for every visit.

Rooms

Riu Palace Riviera Maya features 400 well-appointed rooms, all equipped with hydromassage bathtubs and minibars. Guests can choose from amenities such as ocean-view balconies and superior suites for added comfort. Each room is designed for relaxation and convenience with modern decor.

Wellness

The resort includes a full-service spa that provides a range of treatments, from relaxing massages to invigorating facials. A fitness center is also available, equipped with cardio and weight training machines. Guests can find tranquility at the pools, including a designated area for quiet relaxation.

Entertainment

Guests can enjoy live music and shows multiple times a week, providing engaging entertainment options. The resort maintains a vibrant atmosphere with poolside activities and games for all ages. Additionally, the hotel offers a nightclub for evening fun and socializing.

Highlights

Location: Caribbean Sea shores

Dining: Five on-site restaurants

Rooms: 400 well-appointed rooms

Wellness: Full-service spa & fitness center

Entertainment: Live music and nightly shows

“Located just outside the main town, the resort boasts a comprehensive all-inclusive service, which is a plus; the extensive family facilities, including a kids' club, are also a big win. The food seems consistently good, and the multiple restaurant options are definitely worth exploring. A solid choice for families.”

Emma JohnsonEditor-in-Chief at Toresort

Location: Perfect

9.4/10Review score

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Highlights from guests

DiningGourmet Paradise

Restaurants offer branded bottled drinks and incredible food. There are multiple restaurant options, including Japanese and steakhouse.

Rajesh from India

Review on

Room FeaturesComfort Assured

The rooms are clean and comfortable. It's easy to get around the resort, and the property is beautiful and tranquil.

Naomi from Canada

Review on

Spa & LeisureTranquil Spa

The spa treatments were great! It's amazing to get drinks by the pool and on the beach.

Oliver from Australia

Review on

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Select your room type

Riu Palace Riviera Maya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two-Bedroom Junior Suite

6 persons

2 Queen Size Beds

Shower

Coffee machine

room details

Superior Two-Bedroom Junior Suite

6 persons

2 Queen Size Beds

Shower

Coffee machine

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Riu Palace Riviera Maya offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.3/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Snorkelling

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Children

Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Beauty treatment
Massage
Public Bath

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Riu Palace Riviera Maya Location

Av Xaman-Ha Mza 9 Y 10 Lote 1 Fase Ii, Playacar, Playa del Carmen, Mexico

Map view

Av Xaman-Ha Mza 9 Y 10 Lote 1 Fase Ii, Playacar, Playa del Carmen, Mexico

City landmarks

Landmark

Quinta Avenida

1.4 mi

Landmark

Zona Arqueologica Playa del Carmen

3900 ft

Landmark

Xcaret

3.0 mi

Landmark

Cenote Calavera

2.0 mi

Park

Xel-Ha Park

2100 ft

Landmark

Playacar Golf Club

2500 ft

Landmark

Xaman Ha Aviary

1.3 mi

Landmark

Bel Air Animal Park

1.5 mi

Landmark

Cenote Carwash

1.5 mi

Landmark

Playa del Carmen Archeological Site

2100 ft

Landmark

Fun Fitness Globetrotters

3500 ft

Landmark

Los Fundadores Park

1.2 mi

Museum

Museo Frida Kahlo Playa Del Carmen

1.4 mi

Landmark

La Sirena's Fine Mexican Handcrafts

1.1 mi

Museum

3D Museum of Wonders

1.4 mi

Landmark

Galeria de Arte 5ta Avenida

1.2 mi

Landmark

Corazon de Mexico

1.2 mi

Mall

Starbucks

3500 ft

Landmark

Sun Jaguar

1.2 mi

Landmark

Xaman Ha Ruins

3900 ft

Landmark

Ruinas Mayas

3600 ft

Beach

Playacar Beach

5000 ft

Mall

City Club

3700 ft

Night club

Coco Bongo

1.5 mi

Landmark

Gaston Charo Art Gallery Playa del Carmen

1.3 mi

Church

Nuestra Senora del Carmen Catholic Church

1.5 mi

Mall

Paseo del Carmen Shopping Mall

5300 ft

Landmark

Casa Tzutuhil

1.4 mi

Nearby

Mall

Playacar Center Shopping Mall

1000 ft

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

200 ft

Restaurants

Les Crepes de Paris

2.1 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Barra Artesanal

1300 ft

Paseo Xaman Ha 42

La Vaqueria

1.7 mi

Paseo Xaman-Ha

LABRIOCHE de Playa

1.4 mi

Paseo Xaman - Ha 12 Playacar

Blucacao

3300 ft

Av. 10 Mza. 64 Lote 8 local 1 Xaman-Ha Solidaridad

Mamma Mia

1.4 mi

Paseo Xaman Ha - Mz16 Lt16 Plaza Pakal

Perche No Restaurante Pizzeria

1.9 mi

Mza 30 Av Balamkanche Lt 02 Plaza Xaman-Ha

Lucky Wings

1.7 mi

Avenida Balamcanche

Explore Playa del Carmen

Experience Riviera Maya

Zona Arqueologica Playa del Carmen

15 minutes' walk

Historical ruins offering insights into ancient Mayan culture, with well-preserved structures and scenic surroundings.

Xel-Ha Park

10 minutes' drive

A natural aquatic park featuring snorkeling, lazy river rides, and stunning landscapes, perfect for a day of adventure.

Cenote Calavera

40 minutes walking

Unique cenote with crystal-clear waters, ideal for swimming and relaxing, with a picturesque atmosphere.

Playa del Carmen Archaeological Site

8 minutes' walk

An archaeological site showcasing ancient Mayan ruins, providing a glimpse into the rich history of the region.

Snorkeling at Xel-Ha

10 minutes' drive

Thrill-seekers can snorkel in vibrant waters surrounded by tropical fish. Equipment rentals are available on-site.

Yoga Classes

10 minutes' drive

Relaxation-focused yoga classes on the beach are accessible, providing a tranquil experience amidst nature.

Golfing at Playacar Golf Club

10 minutes' walk

A beautiful golf course designed for all skill levels, offering a stunning setting with professional facilities.

Shopping at Playacar Center

4 minutes' walk

Local artisan shops and boutiques waiting for you, perfect for picking up unique souvenirs and locally crafted goods.

Barra Artesanal

5 minutes' walk

Casual dining restaurant specializing in fresh seafood and craft cocktails, notable for its lively atmosphere.

LABRIOCHE de Playa

25 minutes' walk

Charming eatery offering French and European dishes, famous for its pastries and gourmet coffee selections.

La Vaqueria

35 minutes' walk

Casual Mexican restaurant known for its warm ambiance and signature Tacos al Pastor, perfect for family dining.

Blucacao

12 minutes' walk

Vibrant restaurant serving delectable Italian cuisine, with an inviting atmosphere and outdoor seating options.

3D Museum of Wonders

25 minutes' walk

Interactive art museum featuring stunning 3D illusions. Great for family fun and memorable photo opportunities.

Los Fundadores Park

25 minutes' walk

A lively park with cultural performances and events, ideal for enjoying local music and dance in an outdoor setting.

Lido Beach Club

25 minutes' walk

Beachfront venue with vibrant nightlife, featuring DJs, live music, and a relaxing spot to unwind with friends.

Museo Frida Kahlo Playa Del Carmen

25 minutes' walk

Art museum dedicated to Frida Kahlo, showcasing her work and life. Offers guided tours for deeper insights.

Getting around

City Centre

Playa del Carmen26 min · 1.3 mi

Airports

Aeropuerto de Playa del Carmen (PCM)26 min · 1.3 mi

Cozumel (CZM)50 min · 20.5 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in for free.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about Riu Palace Riviera Maya from previous guests about their experience

Review score

Based on 220 verified reviews

8.7/10

Great

89%

Recommend

Cleanliness

9.5/10

Comfort

9.4/10

Facilities

9.3/10

Free Wi-Fi

8.1/10

Location

9.4/10

Staff

9.4/10

Value for money

8.8/10

Pros

Clean rooms

Friendly staff

Tasty food

Daily variety

Excellent service

Cons

Low quality

Strange odor

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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